BASE BANGKOK FREQUENTLY ASKED QUESTIONS BASE BANGKOK FREQUENTLY ASKED QUESTIONS BASE BANGKOK FREQUENTLY ASKED QUESTIONS

BASE BANGKOK FREQUENTLY ASKED QUESTIONS

Welcome to Bangkok’s premier personal training and group class training studio.

For more information on what we offer and some frequently asked questions please see the information below.

If you’re still curious for more info, please feel free to email us at [email protected]


QUICK REFERENCE

1. WHERE ARE YOU LOCATED?
2. WHAT DO YOU OFFER?
3. WHAT MAKES BASE DIFFERENT?
4. DO YOU OFFER FREE TRIALS?
5. DO YOU HAVE ANY PROMOTIONS?
6. DO YOU OFFER OPEN GYM?
7. WHAT AMENITIES DO YOU OFFER?
8. HOW CAN I JOIN A GROUP CLASS?
9. HOW CAN I GET A PERSONAL TRAINING COACH?
10. CAN I JUST SHOW UP FOR A CLASS?
11. DO I HAVE TO BE A MEMBER TO JOIN A CLASS?
12. WHAT IS THE BEST CLASS FOR BEGINNERS?
13. HOW CAN I BOOK A BASE STRONG CLASS?
14. CAN I FREEZE/EXTEND MY PACKAGE?
15. WHAT IS YOUR REFUND POLICY?

1. WHERE ARE YOU LOCATED?

WE HAVE THREE LOCATIONS:

Our first branch is located in Thonglor in the Noble Remix Building connected to the Thonglor BTS Station. Google maps location.

Our second branch is located in Ratchaprasong in Amarin Plaza connected to the Chidlom BTS Station. Google maps location.

Our third branch is located in Sathorn in the Sathorn Thani Building 2 connected to the Chong Nonsi BTS Station. Google maps location.

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2. WHAT DO YOU OFFER?

OUR MAIN SERVICES ARE:
Group class training
Personal training
Small group training

WE ALSO OFFER:

Body composition scans
Pre and post-natal training
Student & youth training
Nutrition guidance
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3. WHAT MAKES BASE DIFFERENT?

At BASE our signature combination of High-Intensity Interval Training (HIIT) and strength training offers the best results in burning fat and building muscle.

Our programs cater to all fitness levels. Whether you are a beginner or more advanced, our friendly and motivating coaches are committed to your progress and will ensure each workout is right for you.

Our monthly BASELINE assessment brings a unique data-driven approach to your training, offering a complete and scientific profile of your current fitness levels.

Every month our coaches take you through a standardized strength and fitness assessment so you can see exactly how much you’ve improved. Using our industry-leading Inbody machine, you will also receive a detailed breakdown of your body composition, body fat percentage, and muscle mass.

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4. DO YOU OFFER A FREE TRIAL?

No, we do not offer any free trials. We have trial offers to try us out. For the most up-to-date promotions please email us at [email protected]

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5. DO YOU HAVE ANY PROMOTIONS?

For the most up-to-date promotions please email us at [email protected]

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6. DO YOU OFFER OPEN GYM?

Are studios are not available for open gym, only coached classes and personal training.

For open gym, we recommend Bangkok’s chain big-box gyms such as Virgin Active and Fitness First.

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7. WHAT AMENITIES DO YOU OFFER?

We have lockers and showers available for use along with towels, soap, shampoo, and conditioner. Each locker room is equipped with a blow drier and other amenities. All amenities are included free of charge.

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8. HOW CAN I JOIN A GROUP CLASS?

To join a class we highly recommend booking online ahead of time. We cannot guarantee your spot unless you book online first. To book online it will require you to purchase a session or package with us ahead of time. This will guarantee your spot in the class if the class is not already full. To purchase a package or session please go to http://basebangkok.com/packages.

To expedite your booking please email us at [email protected] after you make your purchase to make your reservation.

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9. HOW CAN I GET A PERSONAL TRAINING COACH?

To get started with personal training we will need to learn a little more about you and your preferences. Please provide the following information to us at [email protected]

1. WHAT ARE YOUR FITNESS GOALS?

What are you ultimately hoping to achieve with your personal training?

2. WHICH BRANCH ARE YOU INTERESTED IN TRAINING AT?

We have three locations each connected to a BTS station. If it’s possible for you to travel to more than one branch please specify which two you can train at.

Our first branch is located in Thonglor in the Noble Remix Building connected to the Thonglor BTS station. Google maps location.

Our second branch is located in Chidlom in Amarin Plaza connected to the Chidlom BTS station. Google maps location.

Our third branch is located in Sathorn in the Sathorn Thani Building 2 connected to the Chong Nonsi BTS Station. Google maps location.  

3. DO YOU HAVE PREFERENCE ON A TYPE OF TRAINER?

We offer male or female and Thai or foreigner trainers please specify which you prefer.

4. WHAT DAYS AND TIMES DO YOU WANT TO TRAIN?

Please tell us what days and times you’re available to do your training.

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If you’d like to make a commitment now and get started soon, you can view our PT Packages here. If you’re unsure, we suggest the personal training starter pack which gives you 2 sessions to get going.


10. CAN I JUST SHOW UP FOR A CLASS?

Yes, but we cannot guarantee availability for last minute bookings. To guarantee a spot in the class it is better to book online in advance.

To book online it will require you to purchase a session or package with us ahead of time. This will guarantee your spot in the class if the class is not already full.

To purchase a package or session please go to http://basebangkok.com/packages. To expedite your booking please email us at [email protected] after you make your purchase to make your reservation.

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11. DO I HAVE TO BE A MEMBER TO JOIN A CLASS?

We have 3 different group class packages:

  • Buy per session with packages of 10, 25, 50, 100 or one-off sessions
  • Unlimited packages which allow unlimited access to classes for 1, 3, 6 or 12 months upfront. We also have a monthly payment option
  • Monthly subscriptions for 4, 8 or 12 sessions per month.

There are no additional costs or fees on top of the package prices.

You can see all our pacakges here: http://basebangkok.com/packages#group-class-training.

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12. WHAT IS THE BEST CLASS FOR BEGINNERS?

All of our classes are self-paced and offer a great workout for all fitness levels. Our coaches are trained to make sure every exercise is suitable for every client that comes to BASE.

If you are new to BASE or exercise, in general, we recommend showing up early to try and chat with the coach before the start of the class. At the very least show up on time so you can let the coach know you are a beginner and get the entire class demonstration.

If you would like more of an introduction to exercise we recommend trying the Foundations class. This will give you more guidance on how to do all the important exercises.

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13. HOW CAN I BOOK A BASE STRONG CLASS?

Our BASE Strong class is one of our more in-demand classes. It is an intermediate to advanced lifting class so some experience of barbell lifting is essenual.

Given it’s smaller numbers the classes fill up quickly. Classes for BASE Strong are opened up one week in advance at midnight.

If you are not experienced with barbell strength training we recommend signing up for our BASE Strong Beginner class. It is scheduled every Saturday at 11:10 am.

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14. CAN I FREEZE/EXTEND MY PACKAGE?

PACKAGE FREEZE/EXTENSION DUE TO INJURY OR SICKNESS:

It’s no problem to extend your package due to injury. Please email us at [email protected] and let us know you’re injured and how long you need to recover. Please provide a medical certificate and we will freeze your account without it counting towards your permitted freezes.

PACKAGE FREEZE/EXTENSION DUE TO TRAVEL:

We allow package extensions for a minimum of 7-days, maximum of 90 days. How many freezes are permitted depends on the type of package.

1 month unlimited: Cannot be frozen

3 months unlimited or 10 session package: 1 freeze of 7 days or more permitted

6 months unlimited or 25 session package: 2 freezes of 7 days or more permitted

12 months unlimited, monthly payment membership or 50 and 100 session packages: 3 freezes of 7 days or more per freeze permitted

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15. WHAT IS YOUR REFUND POLICY?

We do not offer refunds on our packages and all purchases are final.

In the case of relocation or long-term injury, we can transfer your package to someone else at the discretion of management. The package must be within the expiry period, the remaining sessions cannot be extended and must be used by the expiry date.

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