BASE Personal Training Cancellation Policy
Please kindly note that our personal training cancellation policy is 24 hours.
This means that any personal training sessions that are cancelled with less than 24 hours’ notice will be charged as one full session.
We understand that life often throws unexpected events up, so the coach will always make an effort to reschedule the personal training session on the same day if possible. If it cannot be rescheduled for the same day then the session will be charged.
Late cancelled sessions result in the coach missing the chance to train another client, so thank you for understanding our policy.
Sessions cancelled more than 24 hours before the session start time by calling front desk or messaging/calling your coach will not be charged.
Thanks again for respecting our policy on late cancellation.